Order Tracking

Why does my tracking still show “Label Created” or “Awaiting Item”?

Your local carrier’s tracking number may be assigned before your parcel reaches them. During international transit or while awaiting handover, their tracking may remain at “Label Created” or “Awaiting Item” until they receive and scan the parcel. This status alone does not confirm pickup, normal progress, or a delay.

If tracking has not updated for 5 business days after dispatch or since its last update, or your latest estimated delivery date has passed, email support@coverwith.com with your order number. We will check with our shipping partner, including the international leg of the journey.